Portl Privacy Policy
Portl (“we”, “us”) is a society management app for residents, security guards, and society admins. This policy explains what we collect and how we use it.
Data we collect
- Account — Google account email (sign-in), optional phone number when OTP is enabled, display name, role, society and flat membership.
- Gate & community activity — visitor requests and decisions, pre-approvals, entry/exit history, notices, polls, helpdesk tickets, amenity bookings, staff/provider directory entries.
- Payments (when enabled) — maintenance due amounts and Razorpay payment / order identifiers. We do not store full card numbers.
- Device — push notification token (Expo) so we can alert you about visitor requests.
How we use data
- Authenticate you and route you to the correct role experience.
- Operate gate approvals, community features, and society administration inside your society only.
- Send push notifications about visitor requests and decisions.
- Process maintenance dues when payment providers are configured.
Sharing
Data stays within your society’s membership (residents, guards, admins for that society). Platform operators may provision societies and memberships. We use Google for sign-in, Expo for push delivery, and Razorpay for payments when enabled. We do not sell personal data.
Retention
Account and activity data are kept while your society uses Portl, and for a reasonable period afterward for security and dispute resolution, unless a longer period is required by law.
Your choices
Contact your society admin to update membership details, or email outreach@bsoc.space for access, correction, or deletion requests related to the Portl platform.
Children
Portl is intended for adults managing or living in residential societies. It is not directed at children under 13.
Contact
To request deletion of your Portl account and associated data, see Delete your Portl account.